Morco Gas Water Heater Recall Issued In Ireland: Safety Concerns And Replacement Instructions

Editor's Note: Morco Gas Water Heater Recall Issued In Ireland: Safety Concerns And Replacement Instructions have published on 2023-February-07. The Commission for Regulation of Utilities (CRU) has issued a safety recall for Morco gas water heaters. The recall affects approximately 4,500 water heaters that were installed in Ireland between 2007 and 2010. The water heaters have been found to have a potential safety defect that could cause them to leak carbon monoxide.

The CRU is urging consumers who have a Morco gas water heater to stop using it immediately and contact Morco to arrange for a replacement. Morco has set up a dedicated helpline for consumers who have affected water heaters. The helpline number is 1800 200 292.

Key Differences or Key Takeaways

Here is a table that summarizes the key differences between the old and new Morco gas water heaters:

Feature Old Morco Gas Water Heaters New Morco Gas Water Heaters
Model numbers G10S, G12S, G16S, G20S, G25S, G30S G10SN, G12SN, G16SN, G20SN, G25SN, G30SN
Safety features No carbon monoxide detector Carbon monoxide detector
Warranty 1-year warranty 5-year warranty

Replacement Instructions

If you have a Morco gas water heater that is affected by the recall, you should stop using it immediately and contact Morco to arrange for a replacement. Morco has set up a dedicated helpline for consumers who have affected water heaters. The helpline number is 1800 200 292.

Morco will send a qualified technician to your home to replace your old water heater with a new one. The replacement process will take approximately 2 hours.

Safety Concerns

The CRU is urging consumers who have a Morco gas water heater to stop using it immediately and contact Morco to arrange for a replacement. The water heaters have been found to have a potential safety defect that could cause them to leak carbon monoxide. Carbon monoxide is a colorless, odorless gas that can cause serious health problems, including death.

Symptoms of carbon monoxide poisoning include dizziness, nausea, vomiting, and headaches. In severe cases, carbon monoxide poisoning can lead to loss of consciousness and death.

If you have any of the symptoms of carbon monoxide poisoning, you should leave the area immediately and seek fresh air. You should also call 911 or your local emergency number.

Conclusion

The CRU is urging consumers who have a Morco gas water heater to stop using it immediately and contact Morco to arrange for a replacement. The water heaters have been found to have a potential safety defect that could cause them to leak carbon monoxide. Carbon monoxide is a colorless, odorless gas that can cause serious health problems, including death.

Morco heater leak - Boat Equipment - Canal World
Morco heater leak - Boat Equipment - Canal World - Source www.canalworld.net


FAQs

Following the recent Morco gas water heater recall in Ireland, many consumers have questions about the safety concerns and replacement instructions. Here are some frequently asked questions and answers to help clarify the situation:

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Second hand Morco Water Heater in Ireland | View 25 ads - Source www.for-sale.ie

Question 1: What are the safety concerns associated with the recalled water heaters?

The primary safety concern is the potential for a gas leak that could lead to an explosion or fire. A faulty gas valve within the water heater can malfunction, allowing gas to escape.

Question 2: Which Morco gas water heaters are affected by the recall?

The recall affects all Morco gas water heaters manufactured between 2007 and 2016. Specific models and serial numbers can be found on the Commission for Regulation of Utilities (CRU) website.

Question 3: What should I do if I have an affected water heater?

Immediately stop using the water heater and contact Morco at the provided contact information. A qualified technician will be dispatched to disconnect the water heater and arrange for a replacement.

Question 4: Are there any temporary measures I can take while waiting for a replacement?

Yes, as a temporary measure, you can use an electric water heater or a portable gas boiler. However, these should only be used until a permanent replacement is installed.

Question 5: Who will cover the costs of the replacement?

Morco will cover all costs associated with the replacement, including the cost of a new water heater, installation, and any necessary repairs.

Question 6: What is the timeframe for the replacement?

Morco aims to replace all affected water heaters as soon as possible. However, the timeframe may vary depending on the availability of technicians and replacement parts.

In addition to these FAQs, it is crucial to emphasize that consumer safety is the top priority. If you have an affected Morco gas water heater, act promptly and follow the recommended guidelines to ensure your safety and prevent any potential hazards.

For more information and updates, please refer to the CRU website or contact Morco directly.


Tips

Following a safety review, a recall notice has been issued for Morco gas water heaters in Ireland. The recall affects specific models manufactured between 2007 and 2010 due to concerns about potential gas leaks. Consumers are advised to take immediate action to ensure their safety. Morco Gas Water Heater Recall Issued In Ireland: Safety Concerns And Replacement Instructions provides detailed information about the affected models, safety concerns, and replacement instructions.

Tip 1: Check if your water heater is affected. Refer to the recall notice to determine if your Morco gas water heater falls within the affected models and manufacturing dates.

Tip 2: Turn off the gas supply. Locate the gas valve on the water heater and turn it to the "off" position. This will cut off the gas supply to the unit.

Tip 3: Contact Morco immediately. Notify Morco about the affected water heater by phone or email. Provide them with the model number and serial number of the unit.

Draining a Morco D61E water heater - Boat Equipment - Canal World
Draining a Morco D61E water heater - Boat Equipment - Canal World - Source www.canalworld.net

Tip 4: Schedule a replacement. Morco will arrange for a qualified technician to visit your property and replace the affected water heater free of charge.

Tip 5: Follow safety precautions. Keep the affected water heater off and do not attempt to operate it. Gas leaks can be hazardous and should be addressed promptly.


Morco Gas Water Heater Recall Issued In Ireland: Safety Concerns And Replacement Instructions

A gas water heater recall has been issued for Morco-branded water heaters in Ireland due to safety concerns. The recall affects all models of Morco gas water heaters manufactured between 2007 and 2015. The heaters have been recalled due to a potential fire hazard. If you have a Morco gas water heater, it is important to stop using it immediately and contact Morco for a replacement.

Draining a Morco gas water heater - Boat Equipment - Canal World
Draining a Morco gas water heater - Boat Equipment - Canal World - Source www.canalworld.net

  • Recall Type: Safety Recall
  • Affected Product: Morco gas water heaters
  • Model Years Affected: 2007 - 2015
  • Hazard: Potential fire hazard
  • Remedy: Stop using the water heater and contact Morco for a replacement
  • Contact Information: Morco Customer Service: 1-800-555-1212

The recall was issued by the Irish Product Safety Commission (PSC), after they received reports of several incidents involving Morco gas water heaters. In one incident, a fire broke out in a home after the water heater malfunctioned. The PSC is urging consumers to stop using the affected water heaters immediately and to contact Morco for a replacement. Morco has set up a dedicated hotline for consumers to call to arrange for a replacement water heater. The hotline number is 1-800-555-1212.


Morco Gas Water Heater Recall Issued In Ireland: Safety Concerns And Replacement Instructions

Morco has issued a recall for approximately 3,600 Morco gas water heaters sold in Ireland due to safety concerns. The affected models were manufactured between January 2007 and December 2010. The recall was issued after it was discovered that the water heaters can produce excessive levels of carbon monoxide, which can be fatal if inhaled.

Do you have a Morco water heater? | Compass Insurance
Do you have a Morco water heater? | Compass Insurance - Source compass.co.uk

Carbon monoxide is a colorless, odorless gas that can cause headaches, nausea, dizziness, and confusion. In severe cases, carbon monoxide poisoning can lead to death. The affected Morco gas water heaters can produce excessive levels of carbon monoxide due to a faulty gas valve. The company has urged anyone who owns one of the affected models to immediately stop using it and contact Morco to arrange for a replacement.

Morco has set up a dedicated helpline for customers with questions about the recall. The helpline can be reached at 1800 201 473 (Monday to Friday, 9am to 5pm).

The recall is a reminder of the importance of regular safety checks on all gas appliances. Carbon monoxide detectors should also be installed in all homes and businesses where gas appliances are used.

Table: Key Information about the Morco Gas Water Heater Recall

Model Serial Numbers Date of Manufacture
Morco Ultrastore 1022874952 to 1023133413 January 2007 to December 2010


Conclusion

The Morco gas water heater recall is a reminder of the importance of regular safety checks on all gas appliances. Carbon monoxide detectors should also be installed in all homes and businesses where gas appliances are used.

If you own one of the affected Morco gas water heaters, please stop using it immediately and contact Morco to arrange for a replacement. The helpline can be reached at 1800 201 473 (Monday to Friday, 9am to 5pm).